Sharaf DG Energy recognises the importance of trust you have in us and maintaining your privacy. Ecommerce Private Limited uses and protects any customer information with customer information privacy that you give when you use or Platform and any other digital medium and any other offline sources of Ecommerce Private Limited and our website for secure transactions. Our privacy policy is subject to change at any time without prior notice. Please see this privacy policy before you use our any of the services every time so that you can be aware of latest privacy policy. Any change in the privacy policy applies to all our customer and visitors who has account with us or not. This also applies to customers, visitors and sellers who visited earlier and to customers, visitors and sellers who is currently using our services online, offline or in any other manner. When any customer, visitor, seller, any person, any company or any other entity visit or use our website or Platform, you agree to be bound by the terms and conditions of this privacy policy. If you do not agree please do not use or access our website or Platform. Our privacy policy is subject to change at any time without prior notice.
Definition: The terms “ Ecommerce Private Limited”, “”, “Company”, “we”, “us”, “our”, refer to Ecommerce Private Limited.
The terms “ website”, “ ”, “ mobile application for android/ios” , “ mobile application”, any other digital medium, any other services and other offline resources refer to Platform.
PLATFORM is owned by ECOMMERCE PRIVATE LIMITED. REGISTERED TRADEMARK is owned by ECOMMERCE PRIVATE LIMITED.
The terms “you” and “your” refer to the user, customer, visitor, any person, any company, buyer or any other entity of our website , Platform and Ecommerce Private Limited.
The term “services” refer to any services offered by our website , Platform and Ecommerce Private Limited.
The term policy refers to “privacy policy”.
Please read this policy before using our website , Platform and Ecommerce Private Limited any services or submitting any personal information to our website , Platform and Ecommerce Private Limited. By using of the website , mobile application, Platform you expressly consent to our use and disclosure of personal information provided by you in accordance with this privacy policy. This policy is a part of and incorporated within, and is to be read along with the terms of use of our website , Platform and Ecommerce Private Limited.
Collection of personal information and any other information.
When you use or continue to use our website or Platform you agree and allow us to use your information, the personal information which you give us on our website , Platform and Ecommerce Private Limited we collect and store from you from time to time and use for continually improving your shopping experience, safe experience, efficient experience and customized experience and use this personal information to assist sellers in handling orders, deliver products and services to you, to assist payment gateway company in payment processing, to assist shipping and courier company in shipping and delivering of the products and services to you, to give services to you like any promotional activities, advertising, your wallet service/credit services, your wish list, or any other services which our website , Platform and Ecommerce Private Limited is giving to you. We also use this personal information to provide services and features which will fulfil your needs and to improve our website , Platform and Ecommerce Private Limited to make your experience safer and easier on our website , Platform and Ecommerce Private Limited and give permission to third parties to carry out technical, transactional, logistical or any other function our website , Platform and Ecommerce Private Limited behalf. We use your personal information to prevent or detect fraud or abuse of our website , Platform and Ecommerce Private Limited.
You always have option to give or not to give any of your personal information or transactional information to us, but at that time you might not be able to access our many features of our website , Platform and Ecommerce Private Limited. Once you give any personal information or transactional information to us we can use for betterment of your personal experience, communicate with you for your orders and services on our website , Platform and Ecommerce Private Limited and also to increase our performance and customization of our website , Platform and Ecommerce Private Limited. We may receive and store information automatically whenever you use our services, information we may automatically collect and track like cookies, demographics interests, information about your location, your computer, desktop, mobile device, your browser information, IP address and any other device you use to use our website , Platform and Ecommerce Private Limited all information of such devices we may collect, or websites URL where you came from to our website or not to our website, which website or URL you go to next after using our website URL to use this information for our internal research and analysis and to give you best experience during your visit to our website , Platform and Ecommerce Private Limited. Through cookies certain features and facilities you can use easily and easy to use our our website , Platform and Ecommerce Private Limited. Like cookies store your username, email and password so that you does not require to put username, email and password again and again every time at the time of login. That cookies and information may also use by third party, which we do not have control on that third party. We may also receive information about you from other sources and can use it with your account information with us to give you better service. At the time of any transaction or use of our website , Platform and Ecommerce Private Limited you also give consent to us for using your personal information including your sensitive personal information such as shipping address, billing address, credit/debit card number and expiration date and/or other payment instrument details, tracking information from online transactions, cheques, money orders, neft, rtgs transactions with this privacy policy which is revised time to time by our website , Platform and Ecommerce Private Limited without any prior notice. You also agree and consent to us collecting, storing, processing, transferring and sharing your information including sensitive personal information related to you with third parties or service providers for the purposes for processing your order or any other service which is in this privacy policy. Messages posted by you on our charts, reviews, emails, feedbacks and any message on our website or Platform and to any other third party regarding your activities on our website or their website we will collect and store that information provided by you to us which will be used for doing transactions, completing the orders, resolving disputes, provide customer support and other things permitted by law. You agree and consent for our website , Platform and Ecommerce Private Limited to share the information with government authorities and agencies for purpose of verification and authentication of your identity, investigation, cyber crime, prosecution and punishment of offences under the applicable law to share your information with government authorities and other agencies for any purpose.
We do not sell your information to any other. We only share your details with our third party service providers to fulfil your orders, shipping, payment process, returns, marketing, promotional activities, government authorities if they ask for and any other services which will give to you better experience on our our website , Platform and Ecommerce Private Limited.
We use demographic of your information to market to you. We share your personal information to fulfil your orders, handling your orders, enhancing customers experience, resolving disputes, payment processing, inform to you our online and offline promotional offers, detect frauds and other criminal activities and, to fill forms at the time of promotional activities and during sale times and any other services which we give on our website or Platform.
For fulfilling your orders and any other services on our website or Platform in our marketplace there are many sellers registered with us, we have payment gateway company affiliate with us, we have shipping .or courier company who work for us to ship or re pickup the orders or any other shipping related services for us, hosting provider company, marketing and promotional companies or person affiliate with us and any other companies and person who is providing service to fulfil your requirement and services on our website or Platform with this affiliate companies or person we do not have any control on it.
We will have access to your sms, contacts in your directory, location , device information, PAN card, KYC know your customer details to check your eligibility to buy or see certain products or services, your credit card/debit card/net banking/upi/any other information for payment related and payment processing of yours and other services, our affiliated company or person, to give to you better service and better shopping experience, if you withdraw this consent than your access to products and services may be affected to get better experience and better shopping experience on our website , Platform and Ecommerce Private Limited
Third party service providers - we ask other companies and individual person to complete your order, payment processing, ship your order, deliver your order, sending to you email regarding orders, online surveys, promotional activities, sms or any other activities, paid listing search results and they have access of your personal information to process your orders and to perform their functions and to only use it for our website , Platform and Ecommerce Private Limited purpose only. They can use your personal information according to the law permitted to them. We also ask companies or individual to analyse your household or lifestyle information, your purchasing behaviour from our website or Platform or from any other source that you may choose to provide, to use this date to analyse and give your better experience of shopping and visiting our website or Platform.
During business developing of the business occurs and at the time of any selling or buying of any stores or any company or subsidiaries than this your personal information can be shared with our subsidiaries as they are part of our website , Platform and Ecommerce Private Limited. We may disclose your personal information to government authorities, any third party rights owners, any brand companies or any other person or company rights holders, any property or personal safety, any advertisement posting by your side, any third party violation you done, protect rights of general public on good faith which is necessary for us to do so.
We use secure sockets layer (SSL) software which encrypts information of your inputs to maintaining security of your information. At the time of your purchase credit/debit card information or any other type of card information is passed to the payment processing companies and banks to collect payment by us. It is your responsibility not to disclose any of the personal information to others for unauthorised access to your password and accounts. You have to protect yourselves from unauthorised access to your account and your computer or laptop. Please do sign off when you are using any third party computer or shared computer network.
If you give any third party information to us than you give us consent to use it. You represent that you have the authority to do so and permit us to use that information with this privacy policy.
You have give access by us only to see your personal information on our website or Platform, seeing the products and services details, buying products and services from our website or Platform and updating your personal information on our website , Platform and Ecommerce Private Limited. By using our website or Platform you agree, approve and give consent of our terms of use, privacy policy, legal notices and any other notices which we have to give to you in case of using our services and any changes we do. Regarding the cookies you can take help of any computer knowledgeable person or computer engineer to turn off or turn on of your cookies. If you keep cookies on that your experience of using our website or Platform will be better. Our website and Platform will be available with more features if you turn on your cookies.
Our website and Platform must be used by only major person who is having age over 18 years and if any child under 18 year want to use than they have to use only with the involvement of their parents or guardian accounts or their own accounts at their own risk.
In some visits to our websites we may use javascripts to measure and collect information, page response times, errors, how many visits to any certain pages and any other information related to visit on our website. We may automatically collect IP address, URL, location, search done by you on our website and our platform, cookies.
We may share your personal information to any other third party where it is required and in good faith with third party. Our company is not liable to such information given to them. We share for fraud detection and risk reduction of your account with us.
If any court order or any government authorities order we have to share your personal information with them also.
We also share personal information with any of other companies which will enhance your visit to our website and Platform. We also share your personal information with google, facebook, twitter or any other platform to advertise to you or give us additional service of better experience of our website and Platform.
Your consent – by using our website and Platform and the services you agree and give consent to us for collection, transfer, use, storage, disclosure sharing your information as described and collected by us in accordance with this policy. In some special case also we have to give your personal information date to safeguard interest of our website and Platform than in that case we will be giving your personal information to third party. If you do not agree than please do not use or access our website and Platform.
GRIEVANCE OFFICER.
Please find below details of the grievance officer accordance with information technology act 2000.
Email - [email protected]
Address – Ecommerce Private Limited
Shri Ram Complex, No 5, Ground Floor, Near Post Office, Guest House, Morbi, Rajkot, Gujarat, India. Pincode-363641
Contact number – +91 94 99 55 88 88